Frequently Asked Questions

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Do you offer monthly pricing?

Yes, we're excited to announce that we now offer monthly pricing options for both our Basic and Advanced subscription tiers! 

What happens to my badges/credentials if I cancel my subscription?

MAD20 living credentials are different from many other static credentials and are intentionally designed to reflect the continued proficiency of credential holders. They also align with the dynamic nature of the cyber threat landscape and ATT&CK framework, with frequent updates from MITRE throughout the year. As a result, maintaining an active subscription ensures the following: 

  • Access to timely high-quality training content reviewed and approved by MITRE ATT&CK experts; 
  • Experiential training environment designed to prepare cyber defenders with hands-on practice for many of the most advanced threats; and  
  • Professionally curated updates, keeping certificate holders informed about significant changes and advancements in ATT&CK.  

Therefore, your MAD20 living credentials remain valid only with an active subscription. 

Failure to renew your subscription may result in your credentials being marked as expired on Credly. 

Does the subscription auto-renew?

Yes, all monthly subscription plans are set to automatically renew. 

Will I still have access to my account on the old Skills Hub platform (Skills Hub v1.0)?

Access to testing and progress tracking will be discontinued within Skills Hub version 1.0 on March 5, 2024. However, subscribers will have access to version 1.0 through March 29, 2024. Thereafter, all MAD20 content will be exclusively accessible on Skills Hub version 2.0 at https://www.mad20.mad20.io 

What is the MAD20 Learners Group?

The MAD20 Learners Group serves as a community hub within the MAD20 platform, fostering interaction and collaboration among members. Within this group, participants gain access to various forums tailored for engaging discussions with fellow learners. Additionally, the MAD20 Learners Group features a dedicated group chat, providing a convenient space for real-time communication among members. 

I previously had a free subscription on the old platform (Skills Hub v1.0). Can I still create a free account on the new platform (Skills Hub v2.0)?

Unfortunately, the new MAD20 learning platform is solely available to paid subscribers. Nevertheless, MAD20 remains dedicated to providing access to foundational MITRE ATT&CK content for free to all users. To support this commitment, we offer value-based pricing for our enterprise, government, and higher education packages. For access to our free MAD20 content library, we encourage you to visit our  YouTube page @MAD20Tech.

What is the MAD20 webinar series?

The MAD20 webinar series is a recurring event featuring a diverse range of subject matter experts. Subscribers will have the chance to engage with these experts, ask questions, and foster connections within the community. News and invites regarding upcoming webinars will be shared exclusively with subscribers via the MAD20 learning platform. 

Will you be offering new courses/content?

Absolutely! Alongside updated courses incorporating the latest advancements in ATT&CK and the framework, MAD20 is dedicated to introducing a series of fresh learning tracks centered around various cybersecurity topics. 

Do I need to create a new account as a current subscriber to access the new platform (Skills Hub v2.0)?

No, there's no need to create a new account if you are currently a paid user. We've already set up accounts for you using the primary email address associated with your account on the previous platform. All your course progress and awards have been seamlessly transferred to the new platform. 

Why aren’t my badges/credentials posting to Accredible?

Certifications are now issued exclusively through Credly, as we've terminated our contract with Accredible. Going forward, all credentials will be issued and accessible through Credly. Additionally, badges remain exclusively visible on the MAD20 learning platform. 

How do I access the new platform (Skills Hub v2.0)?

You can access the new platform by visiting https://mad20.mad20.io/

Are MAD20 courses available in different languages?

Currently, our courses are exclusively offered in English. However, we are actively working on expanding our offerings to include courses in multiple languages in the near future. Subtitle translations are available on the new platform. 

Are there any community forums or discussion boards available?

Yes, subscribers have access to the MAD20 Learners Group, where they can participate in various forums covering a wide range of topics, from course-related discussions to webinar conversations. 

What is the difference between badges and certifications?

A badge represents a practitioner’s mastery of a particular set of MAD20™ knowledge and real-world skills as demonstrated through a passing score on the associated assessment. Every badge earned brings a practitioner closer to earning a certification. MAD20 certifications represent a practitioner’s mastery of a particular aptitude in the ATT&CK® Framework applications.

How do I earn MAD20 certifications?

MAD20™ certifications bring a new approach to certifications in the cyber security industry. Certifications only require you to pass a series of assessments to earn current badges. Badges are pre-requisites for attaining your MAD20 certification. Upon successful completion of the requisite number of badges along your selected roadmap, you become eligible to earn your MAD20 certification. Your MAD20 certification is automatically awarded upon successful completion of the comprehensive examination.

How do I earn MAD20 badges?

To earn a badge, you must complete the training for that module and pass the associated module assessment. Each assessment contains questions that enable you to demonstrate mastery of the learning objectives associated with the respective badge. To pass, you must achieve a minimum score on the assessment (typically 80 percent). 
Upon submitting your answers to an assessment, your assessment will be graded and you will see a message indicating if you passed or not. If you pass, the badge will appear under the awards section of your profile. Please be aware that badges are exclusively displayed on the MAD20 learning platform and are not issued through Credly. 

Why is the score of an assessment based on a total that is greater than the number of questions?

Questions that are multi-selection often count for more than 1 point, depending on how many correct answer options there are. This is due to the increased difficulty in answering multi-select questions. Therefore, this is expected behavior – many assessments have more possible points to earn than questions for this reason.

How long does it take to get my badge or certification after passing an assessment?

Please note that it may take up to 24 hours for your badge or certification to appear in the MAD20 learning platform after passing the required assessment(s) and you may need to log out and log back in. 
Additionally, it may take up to 72 hours for your digital badge or certification to be awarded, providing you with the ability to share your achievement with others through Credly. 

Do I need to view the training materials to attempt to earn a badge or certification?

Yes, trainings must be viewed to educate practitioners on the latest MITRE ATT&CK® Framework to become advantaged defenders. To confirm a thorough understanding of the material covered, MAD20 certification exam attempts require successful completion of badge assessments.  

How many times can I take an assessment?

You have ten (10) attempts for badge assessments. However, for certification exams, you're allotted three (3) attempts to pass successfully. If you don't pass within these three attempts, additional re-take attempts can be purchased through the catalog. Each bundle of three (3) re-take attempts is available for $50. 

How will I know if new content is added to the MAD20 Skills Hub?

The MAD20 team works on a continuous basis to develop new MAD20 content and features. Look for notifications of new content through email messages from the MAD20 team and through notifications within the MAD20 learning platform of new or featured content. 

Who are the MAD20 vendor partners?

MAD20 maintains a number of relationships with strategic partners in our mission to equip cyber professionals with the tools and training necessary to combat an increasingly dynamic cyber threat landscape. These partners include CYBER RANGES Corp.

CYBER RANGES delivers world-class cyber security training and capability development exercises using next-generation technology and services for the design, delivery, and management of simulation-based, deep-dive experiences in cyber security. The platform delivers real-world scenarios to better prepare security operators and managers to be able to work with real threats.

The partnership between CYBER RANGES and MAD20 adds access to MAD20-developed labs running on the CYBER RANGES platform, enabling learners to practice the skills they learn in the training around Adversary Emulation and Threat Hunting. Going forward, the partnership will bring new hands-on assessments and credentials, offering MAD20 subscribers new ways to prove their mastery of ATT&CK-based Adversary Emulation and Threat Hunting concepts.

CYBER RANGES fully supports  MAD20™  across its entire cyber range architecture. Through its proprietary Injector Engine CYBER RANGES platform can automatically emulate the latest-intel attacks, APTs, and specific tactics and exploits from the MAD20™ Matrix™.

Additionally, MAD20 issues digital badges through our partnership with Credly, a leading provider of digital credentials for professional certifications, online courses, and association memberships.

How do I know if I have a badge or certification?

The badges and certifications you have earned will appear in your account profile, under “Awards”. Please note that it may take up to 24 hours for your badge or certification to appear after passing the required assessment(s). If you have earned a certificate, you will also be receiving an email notification from Credly. Please, keep in mind that badges are exclusively displayed on the MAD20 learning platform while certifications are visible on both MAD20 learning platform and Credly. 

How do I access the MAD20 course curriculum?

To view our course offering, visit our “Catalog” page. You can find the course curriculum, including instructor names, associated badges and certifications, lesson modules, and individual video lessons on any of the course detail pages. 

What was the certificate of completion offered by Cybrary at the end of the course?

Cybrary offered a certificate of completion after a practitioner viewed all of the video lesson content and completed any associated exercises hosted by Cybrary. The Cybrary certificate of completion is neither affiliated with nor equivalent to the MAD20™ certifications.


MAD20 content will no longer be available on Cybrary, beginning on January 1, 2024. 

What happened to the content previously available on Cybrary?

MAD20 content will no longer be available on Cybrary, beginning on January 1, 2024, to streamline just-in-time content updates going forward. Prospectively, this content will solely be accessible within MAD20 and select partners.

MAD20 is committed to ensuring that foundational MITRE ATT&CK content remains free and accessible to all.  

I hear that you offer free content. Is this true?

Yes. MAD20 is committed to ensuring that foundational MITRE ATT&CK content remains free and accessible to all. In support of this, we apply value-based pricing to our enterprise, government, and higher education offerings. To access our free library of MAD20 content, please visit our YouTube page @MAD20Tech. All free supplemental course material is accessible here.  

What do I get with my MAD20 subscription and how is this different than other cybersecurity certification programs?

MAD20™ is the cybersecurity community’s only ATT&CK® certification ecosystem produced by MITRE ATT&CK® subject matter experts. Your MAD20™ subscription provides you unlimited access to the MAD20 learning platform, where you can access a growing library of assessments on the practical use of ATT&CK® to better secure your network. As a subscriber, you will be able to assess your skills using a combination of tests and range-based exercises as the program grows to meet new threats and adversary TTPs as they emerge. You'll also gain access to our recurring webinar series, featuring subject matter experts, as well as various forums where you can engage with like-minded professionals. 

How do I request a refund on my subscription to MAD20?

Users who have not yet accessed any training exercises or exams in the MAD20 Skills Hub within 24 hours of purchase may request a refund by contacting Customer Support and providing a reference number and the email address used to complete the purchase.

Does the MAD20 Skills Hub have a preferred browser?

We find that the MAD20 Skills Hub works best with the latest version of Google Chrome on desktop/laptop.